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Customer Satisfaction Improvement through Effective Service Strategy at Retail Banking : Concentrating on the Case Study of X Bank
Customer Satisfaction Improvement through Effective Service Strategy at Retail Banking : Concentrating on the Case Study of X Bank
Detailed Information
- Material Type
- 학위논문
- Callnumber
- 327 J54c
- Author
- Jin, Jeongnim
- Title/Author
- Customer Satisfaction Improvement through Effective Service Strategy at Retail Banking : Concentrating on the Case Study of X Bank / Jeongnim Jin.
- Publish Info
- 서울 : 西江大學校 經營大學院, 1993.
- Material Info
- v, 81 p. : 삽도 ; 26 cm.
- 학위논문주기
- 석사학위논문 - 서강대학교 경영대학원 : 마아케팅, 1993.
- 서지주기
- 권두 국문초록 권말 참고문헌 수록.
- Subject Added Entry-Topical Term
- 금융
- Index Term-Uncontrolled
- Customer Satisfaction Improvement CS Relationship Banking 금융 Bank Banking
- Price Info
- 비매품
- Control Number
- kjul:40006851
MARC
008010822s1993 us a AJ 000a eng■035 ▼aKRIC05694551
■090 ▼a327▼bJ54c
■1001 ▼aJin, Jeongnim
■24510▼aCustomer Satisfaction Improvement through Effective Service Strategy at Retail Banking▼bConcentrating on the Case Study of X Bank▼dJeongnim Jin.
■260 ▼a서울▼b西江大學校 經營大學院▼c1993.
■300 ▼av, 81 p.▼b삽도▼c26 cm.
■5020 ▼a석사학위논문▼b서강대학교 경영대학원▼c마아케팅▼d1993.
■504 ▼a권두 국문초록 권말 참고문헌 수록.
■650 4▼a금융
■653 ▼aCustomer Satisfaction Improvement▼aCS▼aRelationship Banking▼a금융▼aBank▼aBanking
■9500 ▼a비매품
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